1. Consider the following statements about Motivation—
1. It refers to human behaviour directed towards organizational goals.
2. It activates the organization members to achieve the desired goals.
3. It is concerned with identification of inefficiency factors.
Which of the statements given above is/are correct?
(a) 1 and 2 only
(b) 2 and 3 only
(c) l only
(d) 1, 2 and 3
Ans. (a)
1. It refers to human behaviour directed towards organizational goals.
2. It activates the organization members to achieve the desired goals.
3. It is concerned with identification of inefficiency factors.
Which of the statements given above is/are correct?
(a) 1 and 2 only
(b) 2 and 3 only
(c) l only
(d) 1, 2 and 3
Ans. (a)
2.
“Simon proposed a new concept of administration based on theories and
methodology of logical positivism”. These views are assigned to whom?
(a) N. Umapathy
(b) Amilai Etzioni
(c) Deming
(d) Chris Argyris
Ans. (a)
(a) N. Umapathy
(b) Amilai Etzioni
(c) Deming
(d) Chris Argyris
Ans. (a)
3. Match list-I with list-II and select the correct answer using the codes given below the lists—
List-I List-II
(Book) (Author)
(a) Human Organization Likert 1. Rensis
(b) Theory of Social and Economic Organization 2. Elton Mayo
(c) New Patterns of Management Fayol 3. Hermry
(d) The Human Problems of an Industrial Civilization 4. Max Weber
Code:
A B C D
(a) 3 4 1 2
(b) 2 1 4 3
(c) 3 1 4 2
(d) 2 4 1 3
Ans. (a)
List-I List-II
(Book) (Author)
(a) Human Organization Likert 1. Rensis
(b) Theory of Social and Economic Organization 2. Elton Mayo
(c) New Patterns of Management Fayol 3. Hermry
(d) The Human Problems of an Industrial Civilization 4. Max Weber
Code:
A B C D
(a) 3 4 1 2
(b) 2 1 4 3
(c) 3 1 4 2
(d) 2 4 1 3
Ans. (a)
4. Which one of the following tenet in the trinity of Administration?
(a) Critical Theory
(b) Neo Taylorism
(c) Rational Theory
(d) Public Choice Theory
Ans. (c)
(a) Critical Theory
(b) Neo Taylorism
(c) Rational Theory
(d) Public Choice Theory
Ans. (c)
5. The theory of cognitive dissonance proposed by Leon Festinger relates to any incompatibility between which of the following?
(a) Behaviour and attitude of a person
(b) Skill-set and compensation of an employee
(c) The leadership styles of two managers
(d) Motivational needs of two employees
Ans. (a)
(a) Behaviour and attitude of a person
(b) Skill-set and compensation of an employee
(c) The leadership styles of two managers
(d) Motivational needs of two employees
Ans. (a)
6. In the context of Frederick Herzberg’s motivation theory, which one of the following is not correctly matched?
(a) Salary — Motivator
(b) Status — Hygiene factor
(c) Growth — Motivator
(d) Security — Hygiene factor
Ans. (a)
(a) Salary — Motivator
(b) Status — Hygiene factor
(c) Growth — Motivator
(d) Security — Hygiene factor
Ans. (a)
7. Which of the following are correctly matched?
1. Situational leadership theory — Heresy Blanchard
2. Path goal theory —Robert House
3. Leadership participation Model —The University of Michigan Studies
Select the correct answer using the code given below:
(a) 1 and 2 only
(b) 2 and 3 only
(c) 1 and 3 only
(d) 1, 2 and 3
Ans. (a)
The following items consist of two statements, One labeled the ‘Assertion A’ and the other labeled the Reason R. You are to examine these two statements carefully and decide whether the Assertion A and the Reason R are individually true and if so, whether the reason is a correct explanation of the Assertion. Select your answers to these items using the codes given below and mark your answer sheet accordingly:
Codes:
(a) Both A and Rare true and R is the correct explanation of A.
(b) Roth A and R are true but R is NOT a correct explanation of A
(c) A is true but R is false
(d) A is false but R is true
8. Assertion (A): ‘Economic Man’ is the product of traditional theory of motivation.
Reason (R): Material rewards make all organization members work harder
for more material benefits.
Ans. (c)
1. Situational leadership theory — Heresy Blanchard
2. Path goal theory —Robert House
3. Leadership participation Model —The University of Michigan Studies
Select the correct answer using the code given below:
(a) 1 and 2 only
(b) 2 and 3 only
(c) 1 and 3 only
(d) 1, 2 and 3
Ans. (a)
The following items consist of two statements, One labeled the ‘Assertion A’ and the other labeled the Reason R. You are to examine these two statements carefully and decide whether the Assertion A and the Reason R are individually true and if so, whether the reason is a correct explanation of the Assertion. Select your answers to these items using the codes given below and mark your answer sheet accordingly:
Codes:
(a) Both A and Rare true and R is the correct explanation of A.
(b) Roth A and R are true but R is NOT a correct explanation of A
(c) A is true but R is false
(d) A is false but R is true
8. Assertion (A): ‘Economic Man’ is the product of traditional theory of motivation.
Reason (R): Material rewards make all organization members work harder
for more material benefits.
Ans. (c)
9. Assertion (A): Lateral communication generally follows the chain of command rather than the work flow.
Reason (R): Lateral communication provides a direct channel for coordination and
problem solving.
Ans. (d)
Reason (R): Lateral communication provides a direct channel for coordination and
problem solving.
Ans. (d)
10.
Which one of the following is not a variable identified by Fred F.
Fielder that helps determine which leadership style will be effective?
(a) Environmental pressures and workplace demands
(b) Leader-member relations
(c) Task structures
(d) Leader’s position power
Ans. (a)
(a) Environmental pressures and workplace demands
(b) Leader-member relations
(c) Task structures
(d) Leader’s position power
Ans. (a)
11. Match list-I with list-II and select the correct answer using the cotes given below the lists—
List-I List-II
(a) Talcott Parsons 1.Creative Experience
(b) Frederick Herzberg 2.Inside Bureaucracy
(c) Anthony Downs 3.The Structure of Social Action
(d) M.P. Follett 4. Work and the Nature of Man
Code:
A B C D
(a) 2 4 3 1
(b) 3 1 2 4
(c) 2 1 3 4
(d) 3 4 2 1
Ans. (d)
List-I List-II
(a) Talcott Parsons 1.Creative Experience
(b) Frederick Herzberg 2.Inside Bureaucracy
(c) Anthony Downs 3.The Structure of Social Action
(d) M.P. Follett 4. Work and the Nature of Man
Code:
A B C D
(a) 2 4 3 1
(b) 3 1 2 4
(c) 2 1 3 4
(d) 3 4 2 1
Ans. (d)
12. Match list-I with list-II and select the correct answer using the codes given below the lists:
List-I List-II
(Subject) (Related to)
(a) Non programmed decisions 1. Lower-level mart
(b) Programmed decision 2. Upper-level managers
(c) Emphasis on data storage 3. Decision support system
(d) Emphasis on data manipulation 4. Management Information System
Code:
A B C D
(a) 2 1 3 4
(b) 1 2 3 4
(c) 1 2 4 3
(d) 2 1 4 3
Ans. (d)
List-I List-II
(Subject) (Related to)
(a) Non programmed decisions 1. Lower-level mart
(b) Programmed decision 2. Upper-level managers
(c) Emphasis on data storage 3. Decision support system
(d) Emphasis on data manipulation 4. Management Information System
Code:
A B C D
(a) 2 1 3 4
(b) 1 2 3 4
(c) 1 2 4 3
(d) 2 1 4 3
Ans. (d)
13. Participative style of leadership became popular during and after the era of which one of the following?
(a) Systems theory
(b) Behavioral theory
(c) Human Relations theory
(c) Scientific Management theory
Ans. (c)
(a) Systems theory
(b) Behavioral theory
(c) Human Relations theory
(c) Scientific Management theory
Ans. (c)
14. What is the threefold classification of authority as given by A.Etzioni?
(a) Programme, Organizational and Normative
(b) Budgetary, Personnel and Utilitarian
(c) Coercive, Normative and Utilitarian
(d) Coercive, Normative and Organizational
Ans. (c)
(a) Programme, Organizational and Normative
(b) Budgetary, Personnel and Utilitarian
(c) Coercive, Normative and Utilitarian
(d) Coercive, Normative and Organizational
Ans. (c)
15.
Who among the following are authors of the well-known
work—Administrative Behaviour: A Study of Decision-Making Processes in
Administrative Organization ?
(a) Kenneth Thompson and Chester I. Barnard
(b) H.A. Simon and Chester Barnard
(c) F Herzberg and A. Maslow
(d) A. Maslow and Chester I. Barnard
(a) Kenneth Thompson and Chester I. Barnard
(b) H.A. Simon and Chester Barnard
(c) F Herzberg and A. Maslow
(d) A. Maslow and Chester I. Barnard